UsUniverse Support
Contact us
Questions or problems while using the site? Email us — the operator reads every message and replies in order.
Operator
오장원
Replies
In order received, usually 1–3 days
Website
www.usuniverse.com
What is it about?
Account & login
The verification email never arrived, or you can't log in or delete your account
Bug reports
A screen is broken or a feature doesn't work — please include what happened and your device
Report a post or user
For urgent reports, the report button on the post is fastest. Send extra details by email
Partnerships & ads
Advertising, content partnerships and other collaboration proposals
List a shop or business
Listing in the travel guide is free. Please send the name, address, signature menu items with prices, opening hours, a Naver Place link and photos (taken by you or with usage rights)
For a faster reply
- Include the email address (or nickname) you signed up with.
- For bug reports, the screen, device (e.g. iPhone Safari) and what you were doing help a lot.
- Requests to access, correct or delete personal data follow the procedure in the Privacy — send them to the same email address.